Refund & Exchange Policy
At TalesByThreadss, every piece is lovingly handcrafted with care. Because of the exclusive and made-to-order nature of our products, we follow a No Return, No Exchange, and No Cancellation policy.
Returns & Exchanges
We want you to love your purchase! However, we’re unable to accept returns or exchanges for reasons such as:
-
Change of mind
-
Wrong size or color selection
-
Delivery delays from courier partners
-
Slight color variations (due to screen settings)
Tip: Please double-check product details, size charts, and images before placing your order.
Order Cancellations
Once an order is placed and confirmed, it cannot be canceled as we begin processing right away to ensure timely delivery.
Damaged or Incorrect Products
Our team carefully checks every order before shipping. In the unlikely event your order is:
-
Damaged during transit, or
-
Incorrectly shipped
Please reach out to us within 24 hours of delivery with:
-
Your order number
-
Clear images of the product & packaging
-
An unedited opening video of the package
-
A short note on the issue
We’ll review it promptly and arrange a refund or replacement if eligible.
Kindly note:
-
Sale items are not eligible for refund/replacement
-
Shipping fees are non-refundable
Need Help?
We’re always here to assist you
-
+91 8555885034

